Carbonite Support > Finding Your Product Serial Nu...

Finding Your Product Serial Number (Mac 1x)

This article is for Mac 1x - View the Mac 2x article (Not sure?) | View the Windows article

Summary:

If Carbonite has been uninstalled or is otherwise not present on your computer, please contact Customer Care to verify ownership of your account and receive your serial number. If Carbonite is installed and functioning correctly on your computer, you can locate your serial number using the instructions below.

Solution:

Click the Apple symbol in the menu bar and select System Preferences to open the System Preferences window.

Within the System Preferences window click on the Carbonite icon.

The Carbonite Preference pane will be displayed. Your serial number will be in the top right of the window.

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Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > Finding Your Product Serial Nu...

Finding Your Product Serial Number (Mac 1x)

Summary:

Solution:

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Definitions

Common Articles