Finding Your Product Serial Number
- This article is for Windows - View the Mac article
If Carbonite is installed and functioning correctly on your computer, you can locate your serial number using the instructions below.
Double-click the Carbonite icon in your Windows notification areaThe area next to your system clock that contains the icons of the programs you are running. to open the Carbonite application.
If you do not see the Carbonite icon, it may be hidden. Click the Show hidden icons button ( < ) to view the Carbonite icon. In Windows 7, click the Show hidden icons button ( ^ ) to view any hidden icons. If you are running Windows 8 and are not viewing the desktop, please press the Windows Key + D on your keyboard to view the desktop.
Click the My account link on the right side of the Carbonite application. Your serial number is located beneath your software version.