Carbonite Release Notes (Mac 1x)

Functionality and Usability Enhancements:

• Fixed an issue where one of our client upgrade installers causes the backup to stop requiring another reinstall of the client to resume backup.

Functionality and Usability Enhancements:

• Fixed an issue where multiple Macintosh hard drives are displayed in the Restore tab.
• Fixed an issue where files may not be displayed in the UI from the Desktop, Documents, or Downloads folders.
• Added a warning message to inform users that they must close System Preferences before they can successfully uninstall the Mac 1.x client.

Functionality and Usability Enhancements:

• Fixed an issue where colored dots are not displaying in the Carbonite UI.
• Fixed an issue where files are not displaying under the Carbonite UI’s Restore tab.

Known Issues:

• When uninstalling the Mac 1.x client, Catalina users may experience an issue where an error message appears and the Carbonite icon is not removed from System Preferences. The Carbonite icon and the error message will disappear after closing and reopening System Preferences.

Functionality and Usability Enhancements:

• Fixed an issue causing Carbonite to enter Recover Mode after upgrading to macOS Catalina.
• Fixed an issue where files moved to the new dedicated system volume are no longer seen as missing after upgrading to macOS Catalina when not in Recover Mode.

Known Issues:

• The Restore tab may appear blank or not show files
• Attempting to install may trigger a warning that Carbonite can't be opened and needs to be updated.

Functionality and Usability Enhancements:

• To make it easier for us to align the Terms of Service with the rest of our products, a Terms of Service link has been added to the install flow.

Functionality and Usability Enhancements:

• Added the ability to detect macOS 10.14 Mojave or greater and trigger a banner message in the UI if it was unable to access files that have been restricted by Full Disk Access.

Functionality and Usability Enhancements:

• Added 64-bit support.

Functionality and Usability Enhancements:

• Added support for the new Apple File System (APFS) of macOS High Sierra

Functionality and Usability Enhancements:

• Additional security enhancements

Functionality and Usability Enhancements:

• Changed encryption protocol from SSL 3.0 to TLS 1.2

Issues Addressed:

• Carbonite can now be installed on computers running the Yosemite operating system without having to configure security settings.