Backing Up OneDrive Files

Summary:

Depending on your settings, Microsoft OneDrive stores a local copy of your files on your computer. Carbonite automatically backs up this file in its default location.

• C:\Users\[User_Name]\OneDrive

Note: If OneDrive’s File On-Demand feature is enabled, Carbonite cannot back up your OneDrive files because they do not exist on your hard drive.

This article applies to:

• This article is for Windows - View the Mac article

Solution:

If you configured Microsoft OneDrive to a custom location that isn’t already backed up, you can manually select it:

1. Ensure File On-Demand is disabled and the files are kept on your device by following these instructions.
2. Open File Explorer.
3. Navigate to the location of the file.
4. Right-click on the files and select Carbonite; Back this up.

Related Articles: