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Enabling and Disabling Backups in the Carbonite Safe Backup Pro Dashboard

When an administrator stops a user's backup through the Dashboard, a Critical Notification will be displayed within the Notifications tab. The user will receive a pop-up from the Carbonite InfoCenter / application that his or her account has been disabled. An administrator can enable the user's backup again through the Dashboard.

Known Issue: Legacy FileVault Prevents Carbonite from Backing up Files

Apple's disk encryption, FileVault, prevents Carbonite from backing up files.

Managing Your Carbonite Administrators and Users

There is no limit to the number of users or administrators that you can add to your Carbonite Safe Pro account, and there are no fees per administrator. You can add/remove users and administrators by signing into your Carbonite account and using the Dashboard.

Known Issue: Unable to Select OneDrive Files for Backup with Carbonite Safe

You cannot select the original files in the OneDrive locations for backup with Carbonite Safe when OneDrive’s Files On-Demand feature is enabled.

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