Checking Your Backup Progress

Summary:

• This article is for Windows - View the Mac article

If you are unsure about your backup status, you can check it from within the Carbonite software.

Solution:

Open the Carbonite application by double-clicking the Carbonite icon on your desktop or start menu:

• The Status page will be displayed by default.
• Your backup status will be displayed on this page (backing up, up-to-date, etc.)
• A progress bar will only be displayed during your initial backup.
• Problems with the backup service will be reported here when they occur.
• Carbonite schedules frequently changing files to be backed up once per day.

We recommend leaving your computer on until the initial backup finishes but Carbonite will always resume from where it left off if the backup is interrupted.

If you are not nearing the end of your backup and/or Carbonite appears to be stuck backing up a small file, please troubleshoot the stuck backup.

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