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Restoring the Windows System State

  • This article is for Windows only

Carbonite Safe Server Backup (CSSB) supports the recovery of Windows System State by restoring the Registry, Boot files, System files, Active Directory and more. When used correctly in combination with a File System Backup, a computer can be brought back to the exact state it was in at the time of backup.

CSSB offers recovery of Windows System State on all the supported Windows platforms. The entire contents of the Windows System State backup will be restored. Selective restore of individual System State components is not possible.

  • Note: By default, System State will restore to the original location and overwrite existing files.

You can restore your data to the original backed up computer or to a different computer.

Please choose the scenario that best fits your situation:

Note: Ensure that the Restore Requirements and Additional Requirements are met before starting the restore.

Restore Requirements

The following requirements must be met, whether restoring to the original computer or to an alternate computer:

  • The amandabackup / CarboniteUser user must have full access to the folder where the backups are stored.
    • For cloud backups, this is the chosen Download Folder.
    • For local backups, this is the folder where the backups are stored on the local disk.
  • Likewise, the amandabackup / CarboniteUser user must have full access to the folder(s) to which the backups are being restored.

Additional Requirements

  • The Windows version of the restore computer (including Service Packs) must match the original computer where the System State backup was performed.
    • For example, if the original computer was Windows Server 2003 with Service Pack 2, the computer you'd like to restore to must also be Windows Server 2003 with Service Pack 2.
    • Any variation will result in failure to restore.
  • It is strongly recommended to restore a System State backup to identical hardware as the original computer.
    • Restore to similar hardware is usually possible, but may result in errors or failure to restore.
    • The greater the dissimilarities between the hardware on the original and restore computers, the less likely it is that the System State restore will succeed.
Restoring to the Original Computer

If Carbonite Safe Server Backup is already installed on your computer, you can open the user interface and begin restoring your data to your computer.

Restoring the Backup Data

To perform a system state restore, follow the steps below:

  1. Navigate to the Restore page and select the backup run associated with the System State backup you want to restore.
  2. In the Restore Point dropdown menu, CSSB will show you all the relevant backup images for this restore operation (Only Full Backups will be availaibe for restore). The restored data will be exactly the same as it existed for the time stamp contained in the backup run images.
  3. The Restore Location field will default to Original Location. Within the Advanced Settings section, the Name Conflict Settings field will default to Overwrite Existing.
  4. After confirming your settings, click Restore Now to start the restore process.
Restoring to a Different Computer

You can restore your backed up data originating from one computer to a different computer. This method is mostly used to create a clone of the original system. For System State restores, you must install the same Windows Operating System (with the same service packs) on the restore computer as was installed on the original computer. This procedure requires some additional steps before you can launch the actual restore process. The steps are as follows:

The sections below are collapsed. Please click the section title to open / close a particular section.

Installing CSSB on the Target Computer

You will need to first install Carbonite Safe Server Backup on the computer you wish to restore the backup data.

Sign in to your account at https://account.carbonite.com.

Sign In

Click the Install Carbonite button to install Carbonite Safe Server Backup on your computer.

Download Link

Click the Download the installer button to start the download and run the installation file.

Download Client

Once the installation is complete, you can download and import your cloud backup certificate.

Downloading and Importing the Cloud Certificate

Within your account, select the Servers tab and click the Download backup certificate button.

Download Certificate

A Download Carbonite Safe Server Backup certificate window will appear with a download link and information about the certificate. Click Download backup certificate to proceed. The certificate file is called cloud.carbonite.

Downloading Certificate

After downloading the cloud certificate, launch Carbonite Safe Server Backup. Within the user interface, select Cloud from the menu option and click Import Cloud Certificate.

Import Certificate

A Cloud Certificate window will appear, allowing you to browse to the location of your cloud certificate. Click the Browse button to select and upload your downloaded certificate.

Certificate Window

A Choose Certificate window will appear, allowing you to select your cloud certificate. Click Choose Certificate to proceed.

Choose Certificate

Once your cloud certificate has been successfully uploaded, you will receive a notification message.

Cloud Connection Test
Importing Existing Backup Sets

To import existing backup sets, select Tools from the menu option and click Import Existing Backup Sets.

Restore Catalog

A Import Existing Backup Sets window will appear. You will have the option to select Import Backup Sets from Cloud or Import Backup Sets from Local Directory.

Restore Catalog Window

Within this screen, specify information for the following fields:

  • Cloud Location - This field will only be visible when the radio button for Import Backup Sets from Cloud is selected. CSSB can back up your data to data centers across the globe. The default selection is All Cloud Locations.
  • Host Name - This refers to the host name of the original computer, without the domain name.
    • Enter a valid hostname to import backup sets only for the host provided.
    • Enter an * (asterisk) to import backup sets for all of the computers which were backed up using CSSB.
    • Leave this field blank to use the hostname of the computer on which CSSB is installed.
  • Backup Set Name - This refers to the name of the backup set on the original computer when the backup was performed.
    • Leave this field blank to import all backup sets.
    • Use an * (asterisk) as a wildcard.
      • Enter just an * to import all backup sets.
      • Enter exchange* to import all backup set names that begin with exchange, such as exchangebackup, exchangeone, etc.
    • The backup set name field is case sensitive.
  • Restore Location - Information about the backup sets must be downloaded to the local computer temporarily as part of the Import Existing Backup Sets process. This field allows you to specify a temporary location on the local computer where the information is kept.
  • Backup Data Location - This field will only be visible when the radio button for Import Backup Sets from Local Directory is selected. It refers to the directory in which the local backups are stored.
    • You must specify the exact folder in which the local backups are stored. Sub-folders will not be scanned for backups.

Once the backup sets have been successfully imported by CSSB, you can follow the normal restoration steps outlined in Restoring the Backup Data.

Restoring the Backup Data

To perform a system state restore, follow the steps below:

  1. Navigate to the Restore page and select the backup run associated with the System State backup you want to restore.
  2. In the Restore Point dropdown menu, CSSB will show you all the relevant backup images for this restore operation (Only Full Backups will be availaibe for restore). The restored data will be exactly the same as it existed for the time stamp contained in the backup run images.
  3. The Restore Location field will default to Original Location. Within the Advanced Settings section, the Name Conflict Settings field will default to Overwrite Existing.
  4. After confirming your settings, click Restore Now to start the restore process.
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