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Configuring Carbonite to Work With Authenticated Proxy Servers

Summary:

You can use authenticated proxy servers with CSSB 4.7 and above. The username and password for the proxy server must be manually entered into the appropriate configuration file.

This article applies to:

Carbonite Plans Products Platforms
Power and Ultimate (Not sure?) Carbonite Safe Server Backup (Not sure?) Windows

Solution:

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Locate the Global Configuration File

The username and password credentials must be added manually to the global configuration file, named zib.conf.

The zib.conf file can be found in the following locations:

  • For Windows XP and Windows Server 2003 machines:
    • C:\Program Files\Carbonite\Carbonite Server Backup\zcb\conf\
  • For Windows Vista, Windows Server 2008 or newer machines:

    New users
    • 32-bit operating system: C:\ProgramData\Carbonite\Carbonite Safe Server Backup\zcb\conf\
    • 64-bit operating system: C:\ProgramData\Carbonite\Carbonite Safe Server Backup(x64)\zcb\conf\
    Existing users
    • 32-bit operating system: C:\ProgramData\Carbonite\Carbonite Server Backup\zcb\conf\
    • 64-bit operating system: C:\ProgramData\Carbonite\Carbonite Server Backup(x64)\zcb\conf\

Edit the Global Configuration File

To edit the zib.conf file, follow these steps:

  1. Open zib.conf in Notepad or any other text editor program.
  2. Add the following two lines to the end of the file.
    • proxy-user=MyUsername, where MyUsername is the username for your proxy server.
    • proxy-user-password=MyPassword, where MyPassword is the password for your proxy server.
  3. Save the zib.conf file.

Configure Proxy Settings

If you have not already configured your proxy hostname and port, you must do so now.

  1. Open the CSSB user interface.
  2. Click the Advanced link in the upper right hand corner.
  3. Within the Global Settings section, click the Data Transferring and Networking link.
  4. Enter your proxy settings and click Save.

You should now be able to connect to your authenticated proxy server.

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