Carbonite Support > Search > Message: "Windows could not st...

Message: "Windows could not start the Carbonite * Service on Local Computer. Error 1067: The process terminated unexpectedly."

Summary:

A Carbonite service fails to start with "Windows could not start the Carbonite * Service on Local Computer. Error 1067: The process terminated unexpectedly."

Error 1067

This article applies to:

Carbonite Plans Products Platforms
Power and Ultimate (Not sure?) Carbonite Safe Server Backup (Not sure?) Windows

Cause:

The Error 1067 error code is caused by Windows system malfunction. Corrupted system files are usually a real danger to the performance of a computer. This damaged system file will result in missing or wrongly connected data and data files needed for the optimal working of the application.

This error can be a symptom of a bigger problem with the machine's hardware. You can use the Event Viewer and filter the system logs to further investigate one possible cause of the issues.

  1. Click on Start and type "Event Viewer":
    Opening Event Viewer using Windows Start Menu

  2. Navigate to Windows Logs, then System in the left column:
    Windows System Log options in Event Viewer

  3. Click Filter Current Log in the right column and select Critical, Warning, and Error:
    Setting filters in Event Viewer

  4. Click OK.

  5. Scan for errors and warnings from the source disk or ntfs:
    Disk errors in Event Viewer

Solution:

If any of these errors or warnings are found, it's possible that this machine's hard disk is failing causing an unstable environment for Carbonite Safe Server Backup. This machine should be checked by a hardware professional before complete disk failure occurs.

If you don't see a number of these types of errors, then it's more likely that another issue is causing Error 1067. This computer should still be investigated to discover the root cause.

Feedback