Opening Downloaded ZIP Files

Summary:

After downloading files from your account, you can extract the compressed ZIP file to open your files as they appeared in Anytime Anywhere Access.

Carbonite Plans	Products	Platforms
Basic, Plus, Prime, Core, Power, and Ultimate (Not sure?)	Safe and Safe Pro (Not sure?)	Windows

Navigate to the ZIP file in Windows Explorer.
- The restored file(s) by default should be in your Downloads folder.
Right-click the ZIP file and select Extract All.
Check Show extracted files when complete and click Extract.
- You can click Browse… if you want to manually extract the files to a different location on your computer.

After the extraction completes, the downloaded folders will appear as they did in Anytime Anywhere Access.

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Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.