Carbonite Support > FAQ: Are Carbonite Safe Backup...

FAQ: Are Carbonite Safe Backup Pro plans HIPAA compliant?

Summary:

Are Carbonite Safe Backup Pro plans HIPAA compliant?

This article applies to:

Carbonite Plans	Products	Platforms
Core, Power, and Ultimate (Not sure?)	Safe Pro and Carbonite Safe Server Backup (Not sure?)	Windows and Mac

Solution:

All Carbonite Safe Pro plans support HIPAA compliance. If you're a healthcare or insurance professional looking to safeguard your Protected Health Information (PHI), we can provide a Business Associate Agreement (BAA). Please contact our Sales team at 855-227-2249 or carb-CSA@opentext.com to request a BAA.

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Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > FAQ: Are Carbonite Safe Backup...

FAQ: Are Carbonite Safe Backup Pro plans HIPAA compliant?

Summary:

This article applies to:

Solution:

Related Articles:

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Definitions

Common Articles