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Moving the Carbonite Safe Server Backup Database
In cases where the product's database grows and there is no more disk space, the backup will fail. To help resolve this problem, you can move the database to another location with sufficient disk space.
Performing System State Recovery on Windows Small Business Server 2011
In order to perform a System State restore on Small Business Server (SBS) 2011, the computer needs to be booted into Directory Service Restore Mode (DSRM) since SBS 2011 is the Active Directory Domain controller.
Message: "Error 1722: Carbonite Safe Server Backup installation failed."
Error 1722 is a generic error that can occur during a new installation of the product or when upgrading from one version to another. This error appears when an unexpected problem occurs that the installation process cannot handle.
INF: Large Incremental Backups
In some cases, incremental backups may be significantly larger than expected, which can contribute to quota issues. When investigating large incremental backups, you should begin by checking for legitimate causes.
Message: "One or more of the VSS writers required for backup have failed"
If a VSS Writer's status is unstable while attempting to perform a backup, you will receive an error message stating Writers status is not stable. Try after restarting application Writer service.
Importing Neat Data
Neat stores all of its data in a single user directory. If you need to restore your Neat data, Carbonite recommends restoring these files to your Desktop. You can import your restored Neat data back into Neat with these instructions.
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