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Carbonite Errors Due to System Time Inaccuracy

Microsoft's Windows Time Service is used to manage the Network Time Protocol (NTP) on Windows. If this service is disabled or broken, it may prevent many of your services from running properly, including Carbonite. To correct these potential issues, you must change the setting for Windows Time Service in the Services snap-in of the Microsoft Management Console.

Message: "Cloud communication error [CLOUD_ERROR_ExpiredToken]"

A security certificate has expired and must be replaced within the Carbonite Safe Server Backup (CSSB) client.

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