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Changing the Language Preferences in the User Interface

Summary:

  • This article is for Windows only

The information in this article only applies to Carbonite Safe Server Backup Version 5.5 and below. If you are unsure about your version, please use these instructions to locate the version of the product you are running.

Carbonite Safe Server Backup Version 6.0 and above only supports the English language.

Carbonite Safe Server Backup (CSSB) has full support for two languages and limited support for eight more.

Languages With Full Support

The following languages are fully supported by Carbonite Safe Server Backup.

  • English
  • German

Languages With Limited Support

The following languages have limited support by Carbonite Safe Server Backup. Translations for languages with limited support may be incomplete.

  • Japanese
  • Simplified-Chinese
  • Traditional-Chinese
  • Korean
  • Thai
  • Italian
  • Portuguese
  • Spanish

The language that you choose in CSSB must match the language used for Windows on the system. For example, you should choose German as the language in CSSB if you are running a German version of Windows with the German language pack.

File names that contain characters cannot be backed up unless Windows includes those characters. For example, even if CSSB is set to the Japanese language, it cannot back up files that contain Japanese characters unless Windows is running in Japanese.

Bare Metal Image backups are only supported in the English and German languages. Systems that run any other language may experience failures when attempting to perform a Bare Metal Image backup or restore.

Solution:

You can change the language options from within the CSSB user interface by navigating to the Preferences; Language menu.

Language Preferences

For the changes to take effect, you will be required to restart the user interface.

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