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Here's a list of articles that might help. If you don't see what you need, you can try filtering by Carbonite product and operating system or rephrase your search and try again.
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File Types Excluded from Backup for Carbonite Safe
Carbonite does not automatically select files larger than 4GB (Gigabyte) for backup. Files that may cause conflicts with your programs or operating system when restored are excluded from being backed up.
FAQ: What Is Cloud Backup?
What Is cloud backup?
Known Issue: Avast Blocks Carbonite from Installing or Operating Normally
Avast can block Carbonite from installing and operating normally.
Updating to the Latest Version of Carbonite Safe
You can update to version of Carbonite Safe with this article.
Getting Started with Carbonite Safe
You can use the Carbonite application to back up your files to Carbonite’s secure servers. When you need to get your files back, you can use Carbonite to restore your files at any time.
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