Carbonite Support > Backing Up Microsoft Outlook

Backing Up Microsoft Outlook

Summary:

Depending on your version, Microsoft Outlook stores a local copy of your email, contacts, and calendar as a .PST file on your computer. Carbonite automatically backs up this file in its default location.

Version Default File Location
Outlook 2010 and above

drive:\Users\<username>\Documents\Outlook Files
Older versions of Outlook

Windows Vista and above
drive:\Users\<username>\AppData\Local Settings\Microsoft\Outlook

Windows XP
drive:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook

Note: OST files are excluded from the Carbonite backup because they cannot be used to restore your Outlook data. If you wish to back up IMAP accounts, you can export a .PST file for Carbonite to backup.

This article applies to:

  • This article is for Windows only

Solution:

If you configured Outlook to store data in a custom location, you can determine the location of the .PST file through the Outlook program and select it for backup:

  1. Open File Explorer.
  2. Navigate to the default or custom location of the file.
  3. Right-click on the .PST file and select Carbonite; Back this up.

Additional Information:

In some cases, Carbonite may be unable to back up the .PST file if Microsoft Outlook is open. This occurs most commonly with larger .PST files. To ensure best results, occasionally close Outlook so the .PST file is no longer in use by Outlook so Carbonite can back up the changes to the file.

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