Carbonite Support > Restoring Encrypted File Syste...

Restoring Encrypted File Systems to a Different Machine

  • This article is for Windows only

Summary:

Your backup sets may include files from an encrypted volume or files that are individually encrypted. No special action is required to include these encrypted items in your backups or to restore them to the same computer.

However, if the copy of the Encrypted File System (EFS) private key that is located on the original computer is lost, you will need to use the recovery agent's private key to recover data.

Regardless of the encryption method you choose, Carbonite does not store your encryption keys or certificates in its software or web servers. If you enable encryption, you are responsible for safe and secure storage of all certificate keys and certificates. If you lose a key or certificate, neither you nor Carbonite will be able to decrypt your encrypted backup data.

Solution:

We recommend that you back up the file to a disk or to a removable media device, and then store the backup in a location where you can confirm the physical security of the backup.

Feedback