Carbonite Support > Deleting CSSB Backup Data

Deleting CSSB Backup Data

  • This article is for Windows only

Summary:

As a best practice, one should always set a Retention Policy that suits their business needs. Data that meets its Retention Policy is automatically removed from the cloud, providing lower costs and easier quota management. A user can also delete data manually from the cloud for any reason.

Note: Deleting all online backups from a particular server will remove it from your account dashboard. If Carbonite Safe Server Backup is still active on the machine, subsequent backups will cause the server to reappear.

Please choose a method to remove data from the cloud below.

Solution:

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Deleting Data via the Report Page

The easiest, fastest, and most reliable method of deletion is through the Report page of the Carbonite Safe Server Backup (CSSB) user interface.

  1. Within the CSSB user interface, navigate to the Report page.
Report Page
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  1. Click on the backup run you wish to delete. You may select multiple backup runs by holding the CTRL or SHIFT key while clicking.

Select Backup Run
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  1. Right-click to bring up the action menu.
Right Click
  1. Click Delete Backup Run to begin the deletion.
Delete Backup Run
  1. A pop-up will appear to confirm your decision. Click Yes to proceed.
Confirm
Deleted data cannot be recovered.
  1. Carbonite Safe Server Backup will delete your data. If this data is on the cloud, its status will change to Marked for Deletion until the deletion is complete.
  2. A pop-up notification will be displayed when the operation is complete:
Complete

Changing the Retention Policy for Older Backup Runs

In most cases, backups will be automatically removed according to the Retention Policy. However, it is sometimes necessary to change the Retention Policy at a later date. Doing so will not affect older backups that have already been completed. If the retention is changed to a shorter time, any newly expired backups will be purged within 24 hours.

  1. Within the CSSB user interface, navigate to the Report page.
Report Page
Click image to enlarge
  1. Click on the backup run whose retention policy you wish to change. You may select multiple backup runs by holding the CTRL or SHIFT key while clicking.
Select Backup Run
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  1. Right-click to bring up the action menu.
Right Click
  1. Click Change Retention Period to open the Retention menu.
Change Retention
  1. Choose a new retention policy and click OK to update your changes.
Choose Retention
  1. If the new retention policy results in expired backups, the expired backups will be purged within 24 hours.
When updating retention types (Cycle to Time or Time to Cycle), retention policy will not be enforced until the next full backup.

Deleting All Backup Finished Before a Specific Date

Carbonite Safe Server Backup also provides a method to remove all backup runs finished before a specific date. This method is most useful when you wish to delete large amounts of data. It can also be used to delete data that was uploaded from other machines on your account, even if those machines are no longer in service.

To delete all backups finished before a specific date, follow these steps.

  1. Within the CSSB user interface, click File; Delete All Backups Finished Before.
Delete All Backups
  1. A dialogue box will appear with several options.
Delete Backups Options
  1. You will be able to specify a date. CSSB will scan for all backups before midnight on the selected date.
Select Date

Note: CSSB defines midnight as 12:00am Greenwich Mean Time (UTC+0).

  1. Backups can be deleted from the local disk, from the cloud, or from both the local disk and the cloud.
Select Location
  1. Data can be deleted from the current server or a remote server on the same account. Likewise, data can be deleted for all backup sets for the selected server or for one specific backup set. The exact name of the server and/or backup set must be specified. Server and backup set names can be found in your Dashboard.
Select Location
  1. After confirming your selections, click OK. CSSB will scan for backup runs to delete, and a progress window will appear.
Scan Backup Runs
  1. Once the scan is complete, a full list of all matching backup runs will be displayed. Click Delete Now to start deleting backups.
Confirm
The backup data will be permanently deleted.
  1. A progress bar will appear.
Progress
  1. Once the data has been deleted, a confirmation window will appear. Click OK to close the window.
Complete

Deleting Backup Set(s) via the Backup Page

You can delete backup sets through the Backup page of the Carbonite Safe Server Backup (CSSB) user interface.

  1. Within the CSSB user interface, navigate to the Backup page.
Backup Page
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  1. Click on the backup run you wish to delete.
  2. Right-click to bring up the action menu.
Right Click
  1. Click Delete Backup Set to begin the deletion.
Delete Backup Set
  1. A pop-up appears to confirm your decision. Click OK to proceed.
Confirm
Deleted data cannot be recovered.
  1. Carbonite Safe Server Backup will begin deleting your data. This operation can take a very long time, depending on the amount of data to be removed.
  2. Once the operation is complete, the deleted backup set(s) will no longer be visible in the Backup page.

Deleting Backup Run(s) via the Dashboard

From the dashboard, you can delete backup runs for a specific backup set by placing a checkmark next to each backup run you wish to delete. Once a backup run has been selected, a Delete backup runs button will appear. Click it to proceed.

Delete Backup Runs

Note: You can also select multiple backup runs for deletion by placing a checkmark in the box next to the COMPUTER column.

A confirmation window will appear. Click Yes, delete to confirm the deletion.

Confirm Delete Backup Runs
This action cannot be undone and deleted backup runs cannot be recovered. Deleting a full backup will also delete all associated incremental and differential backups.

Once the backup run has been deleted, it will be removed from the account Dashboard .

Delete Succcess

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