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After Performing a Bare Metal Image Restore (CSSB 5.x)

Summary:

After performing a Bare Metal Image (BMI) restore, Microsoft SQL Server, Exchange Server and SharePoint databases are not automatically restored to your machine. To recover these databases, you will be required to perform additional steps. The steps you need to perform vary based on the version of CSSB used to take the original backups.

  • This article is for Windows only

Solution:

Select the database(s) you wish to recover from the list below:

Each of these backup types has requirements that must be met at restore time. The first requirement for each is that the appropriate application must be installed and running. Following a Bare Metal Recovery, your Microsoft SQL Server services will be installed (including the one for SharePoint) but cannot be started. The system databases must be present to start the SQL Server services, but they are not included in the Bare Metal Image. Before you can restore your Microsoft SQL Server and SharePoint backup sets, you must rebuild your system databases.

The sections below are collapsed. Please click the section title to open / close a particular section.

For Microsoft SQL Server

If your backups were taken with CSSB 5.2 or later, simply place a checkmark next to the Rebuild System Databases option on the Restore page and perform your restore. No further action is necessary. Please refer to this Knowledge Base article for more details.

If your backups were taken with CSSB 5.1 or earlier, you must manually rebuild the system databases. Please follow these steps:

  1. Follow the steps outlined in this Microsoft Knowledge Base article to rebuild your system databases.
    1. https://msdn.microsoft.com/en-us/library/dd207003.aspx?f=255&MSPPError=-2147217396
  2. Once the databases are rebuilt, start your SQL Server services.
  3. In CSSB, visit the Restore page for your Microsoft SQL Server backup set and begin a restore to the Original Location.
    1. All standard requirements apply.

For Microsoft SharePoint

If your backups were taken with CSSB 5.2 or later, simply place a checkmark next to the Rebuild System Databases option on the Restore page and perform your restore. No further action is necessary. Please refer to this Knowledge Base article for more details.

If your backups were taken with CSSB 5.1 or earlier, you must manually rebuild the system databases. Please follow these steps:

  1. Follow the steps outlined in this Microsoft Knowledge Base article to rebuild your Microsoft SQL Server system databases.
    1. https://msdn.microsoft.com/en-us/library/dd207003.aspx?f=255&MSPPError=-2147217396
  2. Once the databases are rebuilt, open Services.msc and start the SQL Server service related to your SharePoint instance.
  3. In CSSB, visit your SQL Server backup set and open the Restore page.
  4. Restore the system databases (master, model, and msdb) to the Original location.
    1. MSSQL System Databases.png
    2. All standard requirements apply.
  5. Once complete, visit the Restore page for your Microsoft SharePoint backup set, and begin a restore of all databases.
    1. Select the Restore to alternate location option.
    2. All standard requirements apply.
  6. Once the restore is complete, copy the restored SharePoint Config databases and any other SQL databases to their original location.
    1. You can see the original location of the files in the Restore Select window: https://carbonite.azureedge.net/images/Server/afterbmr_sharepoint2010.png
  7. Restart the SQL Server service for your SharePoint instance after the files have been copied.
  8. Restart all SharePoint services after the SQL Server service has been started.
  9. Then begin a second restore of the SharePoint backup set.
    1. This time, please restore all databases to the Original Location.
    2. All standard requirements apply.

For Microsoft Exchange

There are no special steps required before you can restore Exchange databases. After the Bare Metal Recovery is complete, simply restore Exchange to the Original location. All standard requirements apply.

Performing these additional steps is critical in recovering each database.

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