Removing Your Two Factor Authentication Number from Your Carbonite Safe Account

Summary:

You can remove an old phone number from your Carbonite Safe account that was used for two factor authentication.

This article applies to:

Solution:

1. Sign into your account at https://account.carbonite.com.
2. Click Personal Information.
3. Within the 2-Factor Authentication section, click Update.
   
   
4. From here, select Turn OFF 2-factor authentication (not recommended) and click Save.

You will receive an alert that you successfully removed 2-factor authentication.

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