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Accessing a Safe Pro Account Through the Partner Portal
Any account that you are an administrator for will be displayed with the word 'Administrator' within the ACCOUNTS tab. If you are an administrator for one of your accounts, you can view the backup status, add/remove users and computers on the account, and perform all actions that a normal Carbonite administrator can perform on an account.
Purchasing Carbonite Through the Partner Portal
You can purchase Carbonite Safe, Safe Pro and Safe Server subscriptions through the Partner Portal. These subscription plans come in one, two, or three year increments.
Monitoring Your Customers
Monitoring your customers accounts can be done through the Partner Portal. You will be able to view information pertaining to the amount of data backed up and any computers which are not backing up.
Releasing an Account
You can release a customer from your account through the Partner Portal. Any customer you release from your account will need to renew on their own through the Carbonite website after their subscription expires. Releasing a customer from your account will not cause any backed up data to be lost.
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