Carbonite Support > Adding New Computers to a Carb...

Adding New Computers to a Carbonite Safe Account

  • This article is for Windows and Mac

Summary:

As a partner, you can add additional Carbonite Safe subscriptions to to existing Carbonite accounts that are associated with your Partner Portal.

Solution:

To add a new trial, sign into your Partner Portal account at https://portal.carbonite.com or with the button below.

Sign In

After you are signed into your Partner account, click Manage my accounts within the Quick Links section for Carbonite Safe.

Partner Dashboard: Manage Safe

Next, select the account that the User belongs to.

Partner Dashboard: Click the Account

Then, click Add a new computer.

Partner Dashboard: Click Add a new computer

From here, you can select a Carbonite Safe Basic, Plus, or Prime account that you would like to purchase for the client. After the purchase is made, the subscription will be associated with their existing Carbonite account.

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