Contact Carbonite Support
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        Phone
When calling, please press 1 for Customer Support or 2 for Sales.
                              If you are calling for technical support with a Carbonite product, please ensure you can access
the computer in need of service so our Customer Care agents can properly assist you.
                          the computer in need of service so our Customer Care agents can properly assist you.
                            Give us a call at 
877-222-5488
                          877-222-5488
                              International + 1 617-587-1100
                            
                          
                                Hours of Operation*
                              
                              
                                Mon - Fri
                              
                              
                                Sat - Sun
                              
                            
                                Carbonite Safe Support
                              
                              
                                9:00am - 6:00pm ET
                              
                              
                                Closed
                              
                            
                                Carbonite Safe Backup Pro & Partner Support
                              
                              
                                9:00am - 6:00pm ET
                              
                              
                                Closed
                              
                            
                                *hours may be affected by major US holidays
 
                              
                            Please note, our average response time in email is within 1 business day. For urgent issues, please contact us via phone.
 
          
        
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