Carbonite Support

Carbonite Safe Plus and Prime Plans Now Include Webroot SecureAnywhere Antivirus

Carbonite provides secure, automatic cloud backup with features such as remote file access and our award-winning support. With your Carbonite Safe Plus or Prime plan, we’re giving you even more for your dollar by including the award-winning security solution Webroot SecureAnywhere.Antivirus.

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Webroot Webroot SecureAnywhere is a virus and malware protection application for your Windows or Mac computer.

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A keycode is the unique Webroot license that you use to install the Webroot SecureAnywhere Antivirus application on your computer.

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For help locating your keycode, please visit this article.

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Webroot SecureAnywhere Antivirus is a virus and malware protection application whereas Carbonite is a secure and automatic cloud backup application.

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Webroot SecureAnywhere is a separate application that will need to be installed after Carbonite is installed.

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For instructions on installing Webroot, please click here.

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To find out if your device is compatible with Webroot SecureAnywhere Antivirus, please visit the System requirements page.

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Webroot SecureAnywhere Antivirus is included as part of the Carbonite Safe Plus or Prime plans. If you wish to try either Carbonite or Webroot on another computer, you can log into your account and click on the Start a trial button. This will give you access to a 15-day trial subscription for both the Carbonite and Webroot product. Your 15-day trial period will expire on the same day for both products.

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