Carbonite Support > Backing Up Your iTunes Music

Backing Up Your iTunes Music

Summary:

Apple keeps your music within a folder located on your computer. Carbonite adds this location to your backup by default. To ensure the files are backed up, navigate to the location where they are stored to see if they are selected.

Solution:

iTunes music is saved in the following locations by default, depending on your operating system:

Operating System File Location
Windows Vista, Windows 8, Windows 10

C:\Users\[User Name]\Music\iTunes\iTunes Media.
Windows XP

C:\Documents and Settings\[User Name]\My Documents\My Music\iTunes\iTunes Media.

If your iTunes Music is not in the default location, follow the instructions below to determine the iTunes Media folder location:

  1. Open iTunes.
  2. Click Edit; Preferences
  3. Click the Advanced tab

If you navigate to the iTunes Media folder and your music is not selected for backup, right-click the folder and select Carbonite; Back this up.

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