Changing Your Credit Card for Carbonite Safe Backup Pro
Summary:
- This article is for Carbonite Safe Backup Pro - View the Carbonite Safe article
Carbonite Billing Owners can change the credit card on file within their account through the dashboard.
Solution:
- Sign into your Carbonite account as the Billing Owner at https://account.carbonite.com.
- Click Billing Information.
- To edit the credit card on file, click Edit.
- If you do not see a credit card listed here, it means that the Billing Owner was recently changed. You can add a new credit card to your account by enrolling in automatic renewal within the Account Summary tab. You can then change your automatic renewal status as you see fit.
- You can edit any aspect of the current card on file.
- Once you have finished inputting your new credit card information, click Save to save the changes to your account.