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Deactivating Automatic Renewal for Webroot Business Endpoint Protection Antivirus

Summary:

You can deactivate automatic renewal for your Webroot Business Endpoint Protection Antivirus add-on that was purchased with Carbonite to prevent future renewals.

This article applies to:

Carbonite Plans Products Platforms
Core, Power, and Ultimate (Not sure?) Webroot Business Endpoint Protection (Not sure?) - View the Webroot SecureAnywhere article Portal

You must be the Billing Owner on the account to perform the actions below.

Solution:

  1. Sign into your account at https://account.carbonite.com or with the button below.

Sign In

  1. Click Account Summary.
  2. From this tab, click Change.
    Click Change
  3. Within the pop-up that appears, select Yes, cancel automatic renewal.
    Click Yes, cancel automatic renewal

After you deactivate your Webroot Business Endpoint subscription, you can continue to use existing features until the expiration date.

If you plan to renew manually, you will need to sign in and renew Webroot Business Endpoint Protection before it expires to keep your files protected.

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