With the E2 appliance, you can restore individual files stored within backup sets. During this process, one or more selected volumes will mount as virtual drives on the destination computer. The drive(s) will contain the files as they were backed up in the selected backup set.
This article lists the contents of the E2 Appliance package and a quick set of steps for setting up.
With E2, you can restore individual backed up volumes from 64-bit Windows computers. This article explains how.
This article covers all the steps needed to back up a computer with E2.
You may experience an error while automatically configuring a backup in Carbonite Server Backup. This error is most likely caused by entering the incorrect login credentials during the installation of the E2 Agent software on the computer to be backed up. E2 Agent software can only be installed using end user credentials, not Partner credentials. To fix this issue, run the E2 Agent software installation again in Repair mode.
The E2 Appliance is exclusively available for purchase for Carbonite Partners. This article details the purchase process.
You can recover a Windows computer from a Bare Metal Restore (BMR) backup. If you used automatic configuration, Portal automatically creates BMR backups for 64-bit Windows computers.
While monitoring backups, you may see a message that a backup "completed with warnings." Follow this article to investigate those warnings.
This article outlines the available options within the Carbonite Recover interface.
When a new version of the Carbonite Recover agent is available, an information icon will appear next to the server on the servers page. Hovering over that icon shows a message ‘Upgrade Available. Use the Actions menu to upgrade.’ There are two ways to upgrade the agents running on the source (production) and target (cloud).
This article explains how to create, edit, disable/enable and remove users from your E2 account.
This article explains how to restore individual files in one computer backup to a different computer in your E2 protected footprint.
You can view your computers, monitor your backups, and determine whether the last backup was sent to the cloud all from the E2 Portal.
If an E2 backup fails, it could potentially be caused by issues with Volume Shadow Copy Service (or "VSS"). VSS is a service in Windows that temporarily copies a static version of data for use by another program. E2 uses this service to clone live data in order to back it up. The checklist in this article can be helpful with preventing VSS issues when setting up new backups as well as investigating VSS problems with existing backups.
You protect servers in groups, even if you have just one server in a group. Groups allow you to manage your servers in orchestration with each other.