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Backup Set Options For CSSB 6.x Enhanced

While on the Backup Details page, you can validate, delete, clone or disable backup sets

Advanced Options For CSSB 6.x Enhanced

On the Advanced page, the Global Settings allow you to set options for Data Transfer and Networking, Retention Policy Enforcement, directories used for backup and restore operations, and the ability to update the amandabackup / CarboniteUser user password.

Restoring the Windows File System For CSSB 6.x Enhanced

For Windows File System restores there are a lot of options to allow the user to have just the right control and flexibility while restoring data. You can restore your files to the original backed up computer or to a different computer.

Restoring the Windows System State For CSSB 6.x Enhanced

The product supports the recovery of Windows System State by restoring the Registry, Boot files, System files, Active Directory and more. The product offers recovery of Windows System State on all the supported Windows platforms. The entire contents of the Windows System State backup will be restored. Selective restore of individual System State components is not possible. By default, System State will restore to the original location and overwrite existing files.

How to Recover System State on an Active Directory Domain Controller For CSSB 6.x Enhanced

The Active Directory database can be restored via System State on a Windows Domain Controller. However, this process requires special procedures which are different from a standard System State restore. A Windows Server running Active Directory Domain Services must be booted into Directory Service Restore Mode (DSRM) in order to restore the System State. DSRM is similar to Windows Safe mode and has no Active Directory services running.

Restoring Microsoft SharePoint For CSSB 6.x Enhanced

We support Content Recovery, Web Application Recovery and Disaster Recovery for Microsoft SharePoint. You can restore your data to the original backed up computer or to a different computer.

Locating Files for Restore

The product offers streamlined methods to search your backup for files/folders to restore. The Search file/folder by name option allows users to search for the latest version of specific files or folders.

How to Use CSSB to Recover from CryptoLocker and Other Ransomware For CSSB 6.x Enhanced

CryptoLocker is a virus that holds your files hostage and demands a ransom to get them back. There is no guarantee that paying the ransom will unlock the files. CryptoLocker, its variants, and other ransomware are completely illegitimate. It encrypts your files making them inaccessible until they are decrypted. Only CryptoLocker has access to the keys required to decrypt the files it encrypts. However, CryptoLocker (and other similar ransomware) can easily be defeated with CSSB by simply restoring the files from a backup taken before the system was infected.

How to Use Batch Scripts with CSSB For CSSB 6.x Enhanced

Carbonite Safe Server Backup has the ability to run batch scripts before or after any backup or restore operation. However, there are certain requirements that must be met in order for the batch script to run.

Restoring a Microsoft SQL Server For CSSB 6.x Enhanced

Microsoft SQL Server backups can be restored to the original computer or to a different computer.

Changing the Language Preferences in the User Interface For CSSB 5.x & 6.x Classic

The product has full support for English and German, and limited support for the following languages: Japanese, Simplified-Chinese, Traditional-Chinese, Korean, Thai, Italian, Portuguese and Spanish. You can change the language options from the user interface.

Archive Consistency Checks for Local Recovery

Carbonite Safe Server Backup (CSSB) has the ability to check the consistency of the backup archive before it extracts your data for restore through what is known as a Cyclic Redundancy Check (CRC). This ensures that the archive has not become corrupted and that your data will be intact after restoration. However, this process can take a long time (depending on the size of the archive). In some situations, it may be your priority to restore all available data as quickly as possible.

Creating a Bare Metal Image Backup For CSSB 6.x Enhanced

A Bare Metal Image backup allows the restore of an entire system to a similar or dissimilar hardware.

Restoring the Windows File System For CSSB 5.x & 6.x Classic

For Windows File System restores there are a lot of options to allow the user to have just the right control and flexibility while restoring data. You can restore your files to the original backed up computer or to a different computer.

Restoring a MailStore Archive For CSSB 6.x Enhanced

MailStore archives can be restored to any system using Carbonite Safe Server Backup. MailStore archives cannot be restored to their original location. An alternate location must be specified.

Creating Recovery Media for a Bare Metal Restore For CSSB 6.x Enhanced

Carbonite Safe Server Backup requires you to create recovery media in order to perform a Bare Metal restore. It is recommended that you create the recovery media after you schedule your first Bare Metal Image backup.

Deleting CSSB Backup Data For CSSB 6.x Enhanced

As a best practice, one should always set a Retention Policy that best suits their business needs. Data that meets its Retention Policy is automatically removed from the cloud, providing lower costs and easier quota management. A user can also delete data manually from the cloud for any reason.

Windows File System Backup For CSSB 6.x Enhanced

The product can perform full, differential and incremental backups of Windows NTFS and ReFS file systems. When backing up an NTFS or ReFS file system, you can select directories and files from a browser tree.

Moving Local Backups to a New Folder For CSSB 6.x Enhanced

It is sometimes necessary to move local backups from one location to another on disk. The Move Backup function ensures that Carbonite Safe Server Backup can locate, manage, and restore local backups after they have been moved.

How to Use a NAS Device with CSSB For CSSB 6.x Enhanced

Carbonite Safe Server Backup can store your backups on any Network Attached Storage (NAS) device. CSSB can also back up data that exists on a NAS.

Restoring a Bare Metal Image For CSSB 6.x Enhanced

A Bare Metal Image backup can be restored using two methods. You can perform a complete Bare Metal restore or a file/folder level restore. To perform a Bare Metal restore, you first need to create a recovery media. After performing a Bare Image restore, additional steps will be required to recover Microsoft SQL Server, Exchange Server and SharePoint databases.

Carbonite Safe Server Backup Release Notes For CSSB 6.x Enhanced

Carbonite Safe Server Backup is continually updated to address issues that may impact how you use the product.

Creating a Backup Set For CSSB 6.x Enhanced

After launching the product for the first time, you are given the choice to create a new backup set. A backup set defines the parameters for backing up a group of directories or an application. You will be able to configure your backup set by selecting what, where, how, when and for how long you want to back up.

Encryption For CSSB 6.x Enhanced

Carbonite Safe Server Backup (CSSB) offers encryption options that provide 100% privacy of your backup data. The product supports two different types of encryption: private key encryption and auto encryption.

The Backup Details Page For CSSB 6.x Enhanced

The Backup Details page displays information about the status of your backup, the amount of data backed up locally and to the cloud, the date and time of your most recent backup, detailed information about your backup runs, and the history of your restore and deleted backup runs.

Scheduling Your Backup For CSSB 6.x Enhanced

With Carbonite Safe Server Backup, you can schedule your backup to start at a specific time every day, every week, every month or every year. Creating a custom schedule will ensure that Carbonite does not use computer resources during select times of day.

Carbonite Safe Server Backup Controller and/or Carbonite Safe Server Cloud Controller Could not be Started Because Another Program is Using The Same Port For CSSB 6.x Enhanced

When the product attempts to perform some action, such as saving a backup set, starting a backup, or changing log level, you might receive an error message. However, the error can appear at any time. One of the errors could be as follows: Carbonite Safe Server Backup Controller could not be started because another program is using the same port, Carbonite Safe Server Cloud Controller could not be started because another program is using the same port, Carbonite Safe Server Backup Controller and Carbonite Server Cloud Controller could not be started because another program is using the same port.

An Operation Failed Unexpectedly Error Message For CSSB 6.x Enhanced

In certain scenarios, an operation in CSSB may fail with a very simple error message that simply says <Operation> failed or The <Operation> failed unexpectedly. The <Operation> may be a backup, upload, download, or restore. The two most common reasons for this error message can be attributed to a system being rebooted or powered off and one or more of CSSB's services or processes crashing.

Advanced Filtering

Advanced filtering can be helpful when locating backed up files or folders for restore. This option is available in the Restore page of the client. To filter items, users may specify patterns in the Filter input box that include wildcards, combine them with 'and' or 'or', as well as apply negation to the whole pattern.

Restoring Microsoft Exchange Local Mailbox For CSSB 6.x Enhanced

The product supports the restore of Microsoft Exchange Local Mailboxes. Mailbox contents can be restored to the original server, an alternate server, an Exchange Online server, or to disk.

Restoring Microsoft Exchange Online hosted for Office 365 For CSSB 6.x Enhanced

The product supports the restore of Microsoft Exchange Online hosted by Office 365. Mailbox contents can be restored to the original server, an alternate server, to a local Exchange server, or to disk.

Restoring a Hyper-V For CSSB 6.x Enhanced

The product supports the restore of Hyper-V hosts and hosted virtual machines on Windows 2008, and Windows 2012. You can restore individual virtual machines to their original location or to an alternate location.

Hyper-V Backup For CSSB 6.x Enhanced

Hyper-V is Microsoft's virtualization host. It allows users to create, run, and manage virtual machines. Carbonite Safe Server Backup (CSSB) supports backup and restore of virtual machines hosted by Hyper-V server installations on Windows Server 2008, Windows Server 2012 and Windows Server 2016. Hyper-V backups support full backups on Windows Server 2008 and higher. Incremental backups are supported on Windows Server 2008 R2 and higher. Differential backups are not supported on any platform. CSSB is able to take snapshots of files located on network shares configured with the SMB3 protocol.

CSSB Frequently Asked Questions For CSSB 5.x & 6.x Classic

Carbonite Safe Server Backup Frequently Asked Questions

Best Practices for Customers with Low Bandwidth For CSSB 6.x Enhanced

For customers whose backups will take a very long time due to low bandwidth, large amounts of data, or both, extra precautions should be taken to ensure that backups function as smoothly as possible. Customers can adhere to certain best practices designed to make very large, long-running backups easier and more likely to complete on time.

How CSSB Mounts Virtual Hard Disks During a Hyper-V Recovery For CSSB 6.x Enhanced

A restore of files and folders from a Hyper-V backup involves mounting a virtual hard disk (VHD) file to the file system. Users are asked if they wish CSSB to automatically mount the VHD files before starting the restore process. A successful restore will display Virtual disks have been mounted to these drive letters in the Enhanced interface.

Importing Existing Backup Sets For CSSB 6.x Enhanced

When the product backs up data, it stores some key meta-information in a file known as the Backup Catalog. This catalog is used by CSSB at restoration time to let the user select the desired specific data for restoration and to restore the backup data correctly. This catalog is created for every successful backup.

Carbonite Windows Version Release Notes

Carbonite Version 6.3 is the latest version of the Carbonite product. We are sure you will like the many enhanced features. Installing and identifying your computer(s) is easier than ever. Backing up your files is simpler and there is additional information provided about the status of your backed up files. Restoring your files is now even quicker and easier with additional choices for files you would like to restore first and choosing a destination for your restored files.

System Requirements for Carbonite Safe Server Backup For CSSB 6.x Enhanced

The current version of the product works for Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Small Business Server 2008, Windows Server 2008, Windows Server 2008 R2, Windows Small Business Server 2011, Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016 operating systems.

What is the amandabackup / CarboniteUser User For CSSB 6.x Enhanced

Upon installation, the product creates a new local user named amandabackup / CarboniteUser with administrator privileges. For fine-grained access control, the product uses amandabackup / CarboniteUser for performing all backup related tasks.

Configuring Email Notifications For CSSB 6.x Enhanced

Users can receive notifications when particular operations get completed. This option is offered for all backup sets globally.

Importing the Cloud Certificate For CSSB 6.x Enhanced

After creating an account and installing Carbonite Safe Server Backup, the cloud certificate will be available for download. To start backup operations to the cloud, download the certificate from your account and import it from the CSSB user interface.

Managing Your Private Encryption Key for Carbonite Safe Server Backup For CSSB 6.x Enhanced

By default, Carbonite Safe Server Backup manages your encryption key for you using Advanced Encryption Standard (AES) 128-bit (or better) encryption. In the event of a disaster recovery, you only need to remember your account username and password to access the files in your backup. If you choose to manage your private encryption key, your backups will be encrypted using AES 256-bit encryption. The private encryption key will be required in order to restore your backed up data.

Storage Quota Exceeded for Server Backup For CSSB 6.x Enhanced

To stop receiving this error, you must purchase additional storage, update the retention settings, or delete some data from the cloud.

The OpenMarkup.log File Grows to a Very Large Size For CSSB 6.x Enhanced

There is a file named OpenMarkup.log located in the Windows %TEMP% directory. In some cases, this file can grow to a very large size when the CSSB user interface is interacting with Java.

After Performing a Bare Metal Image Restore For CSSB 6.x Enhanced

During a Bare Metal Image backup, if the presence of Microsoft SQL Server, Exchange Server and SharePoint databases is detected on your machine, CSSB will automatically create individual backup sets for each database with default backup settings. After performing a Bare Metal Image restore, these databases are not automatically restored to your machine. To recover these databases, additional steps will be required.

Restoring an Oracle Server For CSSB 5.x & 6.x Classic

The product supports the restore of Oracle databases to the same server or to an alternate server. Oracle restores require access to the SQL*Plus utility that is included with the Oracle database.

Message: "Missing Private Encryption Key"

This article contains instructions for resolving a "Missing Private Encryption Key" error under specific circumstances.

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