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Here's a list of articles that might help. If you don't see what you need, you can try filtering by Carbonite product and operating system or rephrase your search and try again.

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Transferring Your Carbonite Safe Subscription to Restore Files

You can transfer your Carbonite Safe subscription to restore your files to another computer.

Transferring Carbonite Safe Between Windows and Mac

After you restore all the files that you to the new computer, you can transfer your subscription time from the old Windows computer to the new Mac computer and start a new backup.

How to Tell What Is Backed Up

You can check the status and the contents of your backup through the Carbonite software or through your Carbonite account online.