Changing Your Security Questions for Your Carbonite Safe Account
Summary:
You can sign into your Carbonite Safe account to change your security questions and answers. These security answers can help you sign into your account when you attempt to reset your password.
This article applies to:
Carbonite Safe Plans | Products | Platform |
Safe Basic, Safe Plus, and Safe Prime | Safe and Webroot SecureAnywhere - View the Safe Pro article | Portal |
Solution:
- Sign into your account at https://account.carbonite.com.
- Click Personal Information.
- Within the Security Questions section, click Update.
- Select the security questions, enter your answers, and click Save.
You will receive a confirmation that you successfully changed your security questions.