Carbonite Support > Applying an Available Carbonit...

Applying an Available Carbonite Safe Subscription

Summary:

You can apply an unused Carbonite subscription to extend your expired subscription.

This article applies to:

Carbonite Plans Products Platform
Basic, Plus, and Prime (Not sure?) Safe (Not sure?) Portal

Solution:

  1. Sign into your account at https://account.carbonite.com.
  2. Click Backup.
  3. Under the Upgrade or Extend Your Backup section, click Upgrade / Add.
    Click Upgrade / Add
  4. Select Yes, help me apply my unused subscription and click Continue.
    Select Yes, help me apply my unused subscription and click Continue
    • If you received an activation code that doesn’t show as an option, click Add another code to add it.
  5. Select the activation code and Apply it to an existing computer with the same Carbonite plan.
  6. Choose the computer name from the dropdown menu and click Next.
    Select the activation code to apply and apply it to an existing backup

You will receive an alert that you successfully added your Carbonite activation code to the selected device.

Feedback