Carbonite Support > Testing a Restore

Our product offerings have been renamed. Carbonite Home Backup is now Carbonite Safe Backup, and Carbonite Office Backup is now Carbonite Safe Backup Pro.

Please add your Carbonite Mac software to Apple’s Full Disk Access security feature to continue backing up and restoring your files on macOS Mojave. For more information on how to configure this security feature for Carbonite, please use the appropriate link below:

Testing a Restore

Select Your Version

Please determine your Mac version before following the instructions below. .

The sections below are collapsed. Please click a section title to open / close the appropriate section.

I am running Carbonite Version 1.x

How to Test Carbonite's Restore Feature on Version 1.x

You can test the restore feature of Carbonite by deleting and restoring a backed up file.

Locate a backed up file on your computer (there will be a green dot on the file within the Carbonite Preference pane to indicate that it has been backed up) and move the file to your trash. We recommend creating and backing up a test file for this procedure.

Click the Apple symbol in the menu bar and select System Preferences.

Apple Menu: System Preferences

Within the System Preferences window, click on the Carbonite icon.

System Preferences Window

Click the Restore tab of the Carbonite Preference Pane to view the files in your backup.

Carbonite Preferences Pane

Navigate to the file you wish to restore. Once located, select the file and click Restore Selected Item(s).

Restore the deleted file

In the window that pops up, select Restore to Original to restore the file back to where it was located. After the restore has completed, ensure that your file has successfully returned to your computer.

I am running Carbonite Version 2.x

How to Test Carbonite's Restore Feature on Version 2.x

You can test the restore feature of Carbonite by deleting and restoring a backed up file.

Locate a backed up file on your computer (there will be a green dot on the file within the Carbonite User Interface to indicate that it has been backed up) and move the file to your trash. We recommend creating and backing up a test file for this procedure.

Click the Carbonite icon in the menu bar and select Open Carbonite.

Open Carbonite User Interface

Within the Carbonite User Interface, locate the deleted file through the MY FILES for DRIVES sections. The file will have a yellow triangle with an exclamation point in it.

Click the Get this back button to restore the file to your computer.

Restore the deleted file
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