Carbonite Support > Importing Apple Mail

Importing Apple Mail

Summary:

You can import your restored mail by restoring the mail to a new location and using the import function with the Mail app.

By default, Apple stores your local Mail files in a hidden User Library folder on your Mac.

  • Macintosh HD/Users/[User Name]/Library/Mail

If you selected this location for backup, you can follow the instructions below to import the restored data.

Solution:

Launch Apple Mail by clicking the Apple Mail stamp icon on the dock at the bottom of the screen.

Launch Apple Mail

In the Apple Mail menu, click File, then Import Mailboxes... to open an Import Wizard.

Select Import Mailboxes...

Select the Apple Mail option and click the Continue button.

Click Continue

Navigate to the folder where the Apple Mail data is located. Select it and click the Choose button.

Choose Restored Mail Data

A list of importable mailboxes will be displayed. By default, all boxes will be selected. Deselect the mailboxes you don't want restored and click Continue.

In some cases, the account name will be so long that you cannot see the full name of the mailbox. Since the window cannot be scrolled or resized, it may be hard to tell the difference between some mailboxes. We suggest importing everything to make sure you get the data you need.
Select Mailboxes

The data will now be imported. When the import is complete, click Done.

Click Done

The imported mail will be located in the On My Mac section in a folder called Import. These mail folders and/or their contents can be dragged and reorganized into other folders if desired.

Imported Apple Mail
The steps above describe the process on how to restore your Apple Mail. If you need Apple Mail to sync new emails, please work with Apple Support or a local computer technician.
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