Carbonite Support > Viewing Your Expiration and Re...

Viewing Your Expiration and Renewal Dates for Carbonite Safe

Summary:

You can check your subscription expiration date at any time by signing into your Carbonite account or opening the Carbonite application.

This article applies to:

Carbonite Plans Products Platforms
Basic, Plus, and Prime (Not sure?) Safe (Not sure?) Windows and Mac

Solution:

The sections below are collapsed. Please click the section title to open / close a particular section.

Sign Into Your Account

Sign into your account at https://account.carbonite.com or with the button below.

Sign In

Once signed in, select the Backup tab. A list of your computers and their expiration or renewal dates will be displayed.

Portal: This Carbonite Safe Prime subscription is valid until Date

Open Your Carbonite Application (Windows)

To check the expiration date of your subscription within the Carbonite application:

  1. Open the Carbonite application.
  2. Click My account.
  3. Check My subscription for the new expiration date.
    Carbonite application: Expiration Date

Open Your Carbonite Application (Mac)

To check the expiration date of your subscription within the Carbonite application:

  1. Open the Carbonite application.
  2. Click Account.
  3. Check Subscription type for the new expiration date.
    Carbonite application: Expiration Date

If one or more of your subscriptions expired, you can renew Carbonite Safe to remain protected.

Feedback